You are organising the ICCA UK & Ireland Chapter Conference 2022 at the ICC, Birmingham. The event will involve an evening Gala Dinner for guests, as well as the daytime conference activities (presentations from keynote speakers, breakout sessions and refreshments & a buffet lunch served allowing delegates to network effectively).
You are required to write an essay which answers the following questions:
1. Describe the different suppliers will you engage to deliver the event and, as the Event Manager, explain how important your skills are with regards to managing and negotiating with suppliers? (400 words)
2. In terms of resources, examine the logistical issues you will need to consider with regards to the production, distribution and supply of event services to the event?
(400 words)
3. Describe the technological developments you will employ to aid the attendee experience.
(250 words)
4. Explain the legal, risk assessment, and health & safety procedures you will need to adhere to in delivering this event safely.
(250 words)
5. Considering issues of protocol and etiquette, how will you ensure effective customer care standards at the event? (400 words)
It is suggested that you include an introduction (150 words) and conclusion section (150 words) within the essay.
Please ensure you support and illustrate your points with relevant academic theory, appropriate evidence and contemporary event examples.