The line manager in your organization wants to terminate a long-term tenured employee due to the lack of productivity and improvement over the past six months. Your job, as the organization’s HR generalist, is to meet with the employee to fully understand both sides and possibly mediate a solution. In this meeting, you are collecting information on the problem, testing out some of your own theories, and giving and getting feedback to the employee and recording reactions to it. Your goal is to jointly define the problem and make plans to address it.
Tasks
Explain your expectations and goals to this employee.
Develop questions to determine the root cause of the problem.
Analyze legitimate concerns that this employee might have that would excuse his or her low productivity.
Explain how to control the conversation if this employee loses control or if the conversation goes in the wrong direction.
