REQUIRED:
1) Examine the current Balanced Scorecard. What is good about it? What needs improvement? Write a one paragraph memo to Chris with your thoughts.
2) Produce a revised balanced scorecard for the entire entity (IT Consolidated) and one other entity; you can choose China or London. Each quadrant should have 3 measurements. Explain why you chose each measurement. You will not necessarily have the numbers for each key performance indicator; that information would need to come from the company.
• Include at least two measurements that reflect the challenges of Covid this year;
• Include at least one measurement specific the specific geographic area or culture;
WORKBOOK SET UP:
3) Set up an excel workbook with 3 tabs
(1) Comments to Chris regarding existing Balanced Scorecard (requirement 1)
(2) Revised scorecard – New York (total entity). Include a short reason for each measure below the scorecard.
(3) Same as (2) for your choice of China or London