It is said that the only constant in life is change and this is true for many organisations too, be that change to maintain competitive advantage, respond to the competition or to improve performance within the workplace. Regardless of the reason for change, change can impact on people, processes and the culture of an organisation.

An organisation’s leader(s) can exert influence on how an organisation operates and how effective it is because they determine the structure of an organisation, its objectives and how they are to be achieved. This also has an impact on organisational culture.

Using your own organisation or an organisation with which you are familiar, identify a change that has happened or needs to happen.

You are a management consultant that has been brought in to assist with the changes that will be needed. With reference to appropriate theory and giving justification for your answers you are tasked to:

  1. Advise briefly the change and why it is necessary
  2. Analyse the culture of the organisation and consider where and why there might be resistance to the change
  3. Identify how leaders need to approach the change to minimise resistance and maximise successful implementation
  4. Advise how leadership style and emotional intelligence can impact on the effectiveness of implementing change.

Your response should be in the form of a written report of between 1,500 – 2,000 words.