Drawing from relevant academic literature, discuss the extent to which you agree with the conclusion of Arnaboldi et al (2015): that the case of the Mid Staffordshire NHS Foundation Trust represents a failure of performance measurement in the public sector?
Read the following article:
• Arnaboldi, M., Lapsley, I. & Steccolini, I. (2015). Performance management in the public sector: the ultimate challenge. Financial Accountability & Management, 31(1), 1-22.
Available at:
And read the Francis Report (2013):