In no fewer than 15 page essay (not counting title section, reference list & forms/templates) complying with the academic standards for written assignment found in the course ‘Guidelines’ (compliance contributes 20% to the assignment grade), describe in detail (using your own perceptions and experience) how you would respond to the following scenario:
You have been asked to develop a proposal for a comprehensive Training Program for the organization to present to senior management. Justify the value of this program by including the following elements –
Company policies, performance expectations,
Training,
Confidentiality of employee information and compliance with HIPAA for patient information,
code of conduct; including constructive discipline procedures,
Identify benchmarks or ‘best practices’ that a manager or supervisor utilize to try to ensure employee satisfaction and retention; and
What procedures would a manager or supervisor utilize to try to ensure employee satisfaction and retention?
Include these elements of a training program –
New employee orientation, (include organization mission, vision and a summary of the strategic plan).
Legal compliance training for all employees (and at specific levels, such as ‘workers’ and ‘managers’) pertaining to applicable e laws, ( state and federal employee and labor laws).
Safety training for all employees (and at specific levels, such as ‘workers’, ‘safety team and unit emergency response teams’ and ‘managers’) including a Disaster Plan (including actions and assignment of responsibilities),
And considering striving toward achieving the mission and vision of the organization, consider the following –
How you would determine effective staffing levels and what benchmarks you would use for productivitysenior management,
Employee training and development to anticipate and meet current and futures needs of the organization; and
Quality improvement and customer satisfaction.
Include an implementation timetable and action plan.
