After your last meetings in the Project Part B assessment document, Lee Tan has left a voicemail for you. Listen to her voicemail: Role play 4 link to audio file.
Write a response of you escalating the problems described in the voice mail to Ellen, the Captain in Charge of Plan2Go. You can approach this as if you are presenting to Ellen using Microsoft Teams, Zoom or Skype. Refer to the Assessor Observation Checklist on how you will be marked. You need to be concise in the video response, with a maximum duration of one page.