Complete the Performance Management System Interview Matrix Summary, provided with the Assessment materials, to create a visual summary of the information gathered through your interview with the nurse executive.
Part 2: Interview Reflection
In a separate Word document, write 2–3 pages that reflect on the interview and your overall impressions. Include the following points in your reflection:
Briefly describe the professional you interviewed, including title, years of experience, and his/her healthcare organization (e.g., size, location, special services). Note: Be mindful of your interviewee’s privacy in the details you provide.
Explain the concept of “performance management” that guided your interview and the interviewee’s responses.
Evaluate the healthcare organization’s performance management system for effectiveness, drawing on the interviewee’s assessment and your own observations and conclusions.
Describe characteristics and/or factors that stand out to you as contributing to the system’s strengths and weaknesses.
Describe actions, strategies, or approaches that you would recommend to address weaknesses in the system.