The essay should be in the form of secondary research where case studies and stats are needed to prove that why the use of technology is good for a supermarket to attract more new customer and increase the loyalty of old customer.
Points I want to talk about:
#1 Establish an estore for the supermarket ( E.g Bring conveniences for the customer…)
#2 Social media accounts (E.gTo post anything related to supermarket, or to contact with the customer…)