Examine the importance of planning, creating, and maintaining good relations with employees and the factors involved with this process.

Define employee relations. Examine the importance of planning, creating, and maintaining good relations with employees and the factors involved with this process.

Note: Employers can do many things to build positive employee relations. Such as:
Providing good training
Fair appraisals
Competitive pay and benefits
The development of an employee relations program which includes fair treatment programs, improved communication, and developing an employee recognition program and having fair disciplinary procedures.

My course book is titled Human Resource Management 15th edition by Gary Dessler