Front line Leaders and Interpersonal Communications
Discuss the advantages and disadvantages of compulsory income management and critically evaluate its effectiveness.This course introduces students to the principles of interpersonal communication and emphasizes how to be a more effective communicator in professional and personal situations. Emphasis is on interpersonal communication in varying contexts, focusing on professional communication as well as personal, social, and cultural dimensions. Topics include the communication process, the influence of perception on communication, verbal and nonverbal elements of interaction, listening, the communication of emotions, conflict management, and effective communication strategies.
Write 3 learning statements of a front line leader for each of the following course outcomes. Instructions for learning statements below.
Step Process: Step One: Select one course outcome.
Step Two: Determine the level of learning of the OUTCOME using Bloom’s Taxonomy.
a.) Review the first word of the outcome, which is an action verb
b.) Look at a Bloom’s list of action verbs and determine where the action verb falls
Step Three: Consider an example of your specific learning that falls within the same level of learning
a.) Use an action verb at the same level of learning as the outcome to create your Learning Statement
Step Four: Repeat the process for the same outcome so that there are two or three Learning Statements per outcome
Step Five: Begin the process again for each outcome.
Helpful Exercise:
Formula for crafting strong learning statements: Verb + What they do (behavior) + Why they do it
As you answer the question, use the learning to draft your learning statements. Be specific with your answers to the question and then go to Blooms and make sure that you use an action verb at the corresponding level.
Outcomes:
1.) Explain the principles of interpersonal communication.
2.) Identify the roles of symbolic cues in interpersonal communication.
3.) Explain the relationship between listening and interpersonal communication.
4.) Define effective interpersonal communication in diverse contexts.
5.) Explore how conflict styles impact interpersonal communication.
