Explain the need to reassure children, young people and adults of the confidentiality of shared information and the limits of this.

Develop Professional Relationships with Children, Young People and Adults

Conduct interviews with a selection of staff in your setting to explore positive relationships. Think carefully about the questions you will ask.

Write a report from the outcome of the interviews to:

• Explain why effective communication is beneficial in developing positive relationships with children, young people and adults

• Explain how different social, professional and cultural backgrounds may affect relationships and the way people communicate; examples may be used to support your response

• Describe a minimum of three (3) ways the support worker can build and maintain professional relationships with children, young people and adults

• Using two (2) barriers to professional relationships as examples, explain how each barrier can be overcome.

• Explain what is meant by inclusion and inclusive practices

• Identify barriers to children and young people’s participation

Write a conclusion for your report which:

• Discusses situations when confidentiality protocols must be breached.

Activity 2 – Create a resource for new staff to use during their induction period.
Criteria 2.1, 2.2.

This resource must:

• Summarize the main points of legislation and procedures covering confidentiality, data protection and the disclosure of information

• Explain the need to reassure children, young people and adults of the confidentiality of shared information and the limits of this.