Submit a three-page (minimum 750 words) crisis communication plan outline. The plan can be for an organization of your choice. This is an outline for a crisis communication plan and not a crisis plan. (You will use this outline to complete a plan in Unit VII.) The plan outline should, at a minimum, include the following items:
The introduction should engage the reader in the crisis communication plan and clearly present a summary of the main points.
Explain the purpose, scope and goal of the plan.
Include assumptions or assumed situations, which is a result of assessing risk for your organization.
Define expected audiences—both internal and external.
Include a communication strategy.
Include a concept of operations for communications.
Discuss the human dynamics and communications aspects of the blame game and the resolution stages you plan to implement in your crisis communication plan.
