EQ/ATTITUDES
1.- There are many job attitudes, the definition of some of those attitudes may “overlap” with one another. Note that one attitude – job satisfaction – was described as a sum of many facets.
(a) Describe how work attitudes are similar and different from one another (describe at least 3 work attitudes),
(b) discuss whether the facets of job satisfaction are indeed different or a single thing. Include your own experience in your answer (Hint: you could describe the two most important facets contributing to your own “overall” job satisfaction).
2.- Is it okay to get angry at work? What about crying? Would this be the same for someone in a service job where cheerfulness is expected by a customer (e.g. a waiter/waitress)? What about other jobs or organizations that could be considered very emotionally charged (describe what you would think is a job or organization that is very emotionally charged).
3.- Provide a detailed EI (EQ) appraisal for someone you know (yourself, boss, coworker, family member – you may not mention the person by name, but make sure it is a true person). Describe the five EI components mentioned by Goleman and use them to illustrate the appraisal. How do you think this person developed this skill? What do you think are the likely consequences? How does that person’s EI reflect or differ from his or her general intelligence (IQ)?
4.- Describe two aspects of EQ that can be different in another person. What does this tell us about differences across people?
