Develop and run Arena simulation model for the current system. Analyse the results and then modify the system to identify optimal level of resources required.

OPERATIONS MANAGEMENT

Read the case study description from attached file. Develop and run Arena simulation model for the current system. Analyse the results and then modify the system to identify optimal level of resources required. Note that you are only allowed to modify capacity. Write a technical report (1,500 words ±10%) that analyses the current performance of the process, conducts justifiable experiments and makes a clear and justified recommendations for the company.