Analyze the internal and external communication that took place in the VALID case study, characterize its overall effectiveness, identify communication failures and successes, and describe the impact of each on the project.

Internal and external communication

Overview: As you have learned, an engineering project can be thought of as a complex system with many interrelated parts. In your role as an engineering manager, you must be aware of the typical problems that can disrupt that system. Sometimes, you may be brought into an existing project perhaps because of a restructuring in the organizational chart, or because the project has gone off-track and is in need of new leadership. When that happens, it is important to thoroughly assess the project dynamics before implementing new management strategies.

Prompt: In Milestone Three, you will analyze the internal and external communication that took place in the VALID case study, characterize its overall effectiveness, identify communication failures and successes, and describe the impact of each on the project. You will also draft revisions of failed internal and external communications. Specifically, the following critical elements must be addressed:

III. Project Team
Communication
i. Characterize the overall effectiveness of internal and external project team communications. Where have there been successes and failures? What have been the impacts of each?

ii. Draft a revision for one example of failed internal communication between technical members of the project team. Be sure to apply appropriate terminology that more effectively communicates the ideas.

iii. Draft a revision for one example of failed external communication between technical and nontechnical members of the project team.