Write a case study based on your own experiences or observations in which you describe one of the following events or communications in a hospital : a nurse-physician, nurse-patient, doctor-patient or healthcare administrator- patient. Explain how this event or communication can adversely affect patient. How does it affect the employee’s satisfaction with work.

Hospital Case Study- Communication in the Healthcare Environment

1. Write a case study based on your own experiences (or friend/family) or observations in which you describe one of the following events or communications in a hospital : a nurse-physician, nurse-patient, doctor-patient or healthcare administrator- patient. Explain how this event or communication can adversely affect patient. How does it affect the employee’s satisfaction with work.  (Give each person a first name) You could also create your own fictional scenario or describe an interaction from a movie or program.

1. Tell the story….what happened?  Put details in about the workplace environment. (2 paragraphs)
2. What are 2 negative possible outcomes of this interaction? (1-2 paragraphs)
3. End the case study with asking the question: What should be done, and by whom, to resolve this problem?
4. Apply 4 conceptsfrom the second half of the course ( chs 8, 9, 10, 12, 14) in your solution to the problem (part c)  underlinethem and cite the chapter the concept is from (Ch 10, p ?).