Client Presentation

Scenario: Your proof of concept was well-received by the client, Tetra Shillings Accounting. The firm has accepted your company’s plans. The client has a small IT team, and the members have limited knowledge of Windows 10. It will be up to you to provide a presentation to the team members on how to install and configure Windows 10. The presentation should include how to improve the firm’s backup and recovery process using Windows 10 tools, as well as best practices and screenshots from the VM you created for the proof of concept.

Your final project will be to design a training presentation to the client’s IT staff. Use the VM installation from Project 2 to create a Windows 10 upgrade presentation to the client. Include screenshots from the VM where indicated in the project template. The presentation should address your recommendations for the following items:

Version Summary: Recommended version of Windows 10 (e.g., Windows 10 Pro, Enterprise, Pro Workstation) and specific reasons for your choice (e.g., security features, technical and business requirements).

Installation Methods: Explain Windows 10 deployment methods. Which method or methods do you think will be appropriate for the upgrade? Consider the hardware specifications outlined in the project scenario.

Security Features: Windows Security, BitLocker, Defender, Local Security Policy

Backup and Recovery Overview: Discuss the importance of backing up and recovery of Windows 10. This can include explaining what types of files and data can be backed up and restored. This should address:

  • the problems encountered when Tetra Shillings Accounting fell victim to a ransomware attack that resulted in the loss of critical data.
  • the concerns that Tetra Shillings Accounting has concerning recovering data that is lost due to deletion, corruption, or media failure.
  • the ability to restore system files and settings without affecting the user’s personal files and data.
  • the concerns that the client has about recovering systems that are negatively impacted by an operating system update.

Backup and Recovery Tools: You will need to explain how to use Windows 10 Backup and recovery tools to meet these objectives. Provide a brief overview of each tool and how it can be used to address the company’s concerns. Use screenshots to demo how to configure backups that address the firm’s need to recover from a ransomware attack and restore the system to a state before a Windows update, driver, or application was installed.

Backup Procedure to Recover from Ransomware Attack: Describe how to back up and restore individual files using the utilities available in Windows 10. This should provide the client the ability to restore files lost due to ransomware attacks or other potential risks.

Procedure to Recover a Restore Point: Research how to protect backup data that is stored on the network. Based on your research, you need to present a strategy to protect backup data that is compromised during a ransomware attack. This will most likely require a strategy to store, copy, or move backups to an offsite location. In this slide, you will need to explain the risks of only having a single copy of a backup stored on the network. Think about if the client suffers another ransomware attack and the corrupted data cannot be restored because the backups were also compromised during the attack.