Provide an example of an adverse event in your workplace and how the situation was handled. Apply one of the principles learned from the course to the situation and how you might have responded differently.

Adverse event in healthcare system

Provide an example of an adverse event in your workplace and how the situation was handled. Apply one of the principles learned from the course to the situation and how you might have responded differently.

After completing this lesson, you will be able to:

Explain why communicating after adverse events is difficult but essential.

Describe four immediate steps you should take when something goes wrong in a patient’s care.

Give an example of a compassionate way to share bad news with a patient.

Identify common reasons why patients file lawsuits against health care providers