With reference to examples, critically assess how critics of mediation and ADR have addressed the issue of power imbalances.

Conflict resolution and the state

‘The fundamental problem that constrains the performance of alternative complaint mechanisms today derives from their inability to compensate adequately for the ineffective bargaining position of the individual who confronts large corporations and government bureaucracies.’

With reference to examples, critically assess how critics of mediation and ADR have addressed the issue of power imbalances.