Describe the two kinds of decision making. Identify the seven steps in the decision-making process. Identify some common decision-making errors and biases. Describe some effective decision-making techniques for today’s world.

Management decision making

• Describe the two kinds of decision making.
• Identify the seven steps in the decision-making process.
• Identify some common decision-making errors and biases.
• Understand the importance of ethical decision making
• Understand group decision making behaviour.
• Describe some effective decision-making techniques for today’s world.