Stake holder analysis

The stakeholder analysis (SHA) is an exercise to understand both the formal and informal project stakeholders. This analysis is usually done as part of your project charter and scope and you may have already completed some work on this. As we move towards the end of your project plan build, it bears repeating and reanalyzing to ensure you have captured the stakeholders’ expectations.
Managing change is a critical activity of any system implementation and perceptions change through the course any project. Often what is understood as expectations for stakeholders at the outset of a project is different at the project conclusion. Ongoing “check ins” with stakeholders are key to managing expectations (and change) that is inherent with large system migrations (in this case paper to digital charting with an EHR).

Instructions
After completing the assigned readings for this module, read and complete the stakeholder analysis template Click for more options (SHA) for your project. Utilize the original case study from module 2 for your project plan and any additional information you may have acquired through communication with the instructor. The SHA will likely require you request additional information from the instructor relative to the case study. The SHA will be become part of your final project plan and will be added to your Project Charter section.

*Be sure to submit any questions to your instructor regarding any gaps in project information you may have. Your stakeholder analysis and project plan build is an iterative activity requiring you to identify any gaps, request information, receive feedback, and apply feedback with those changes to your final project plan.

CASE STUDY:
The Waverly Family Health services has decided to implement an electronic health record (EHR). They have decided to implement a web-based EHR called Practice Fusion http://www.practicefusion.com. You will need to review the website to understand about the product. You may sign up for free access to their product to learn more and answer questions you might have about the product (see also provided youtube videos about Practice Fusion).
The clinic has no prior experience implementing an EHR, but they feel assured they can accomplish a web install and system conversion (migrating from paper charts to digital content) using the skill of their staff and providers. Hardware is already provided. The following is baseline information on the clinic and project resource allocation:

Budget
The clinic acquired a small business development loan on their American Express Card business account in the amount of $40,000.00 for the entire project. This includes all startup costs, labor, training, and “unforeseen costs.”

Staff

The following is a breakdown of staff who will need EHR access and new hardware to run the EHR:
Dr. Waverly, clinic owner and medical director (*Key stakeholder)
Dr. Jones, physician and clinic partner (*Key stakeholder)
Mrs. Johnson, physician’s assistant (will function as project team member)
Mrs. Wright, MSN, NP, nurse practitioner [Project team member (has previous EHR install experience)]
Mrs. Jones, clinic director (*Key stakeholder)
Ms. Felps, front office clerk (Project team member)
Ms. Smith MA, back office medical assistant (Project team member)
Mr. Lawrence, clinic accounts and billing [Project team member (has I.T experience)]
You have 6 months to complete the project.

Environment Assessment Information:
The clinic has a high speed T-line, which provides internet access with Wi-Fi access throughout the clinic. There is ample hardware throughout the clinic. Each clinic exam room (there are 4) has a workstation consisting of a Dell “all-in-one” desktop with 8GB of ram and Intel i7 processor, and a 23-inch screen. The units are wall mounted and the monitor is on an articulated arm allowing the patient to see the screen when the clinician wants to share information. Each of the Medical Assistants (MAs), front office clerk, biller and directors have similar work stations. The workstation configurations meet the minimum standards for utilizing the web-based EHR.

Review the scoring rubric Click for more options to understand how your work will be assessed. When you have completed your assignment, submit it by clicking on the title above.