Critically evaluate any two of the below operations areas by discussing the main theories / concepts / frameworks in each area AND then apply them by discussing real and complex examples. Discuss one situation when your operations department had to interact and interrelate with any one other department / function within the organisation, in order to facilitate a new challenge during the Covid-19 pandemic on your organisation.

Module: Operational and Project Management

ASSIGNMENT QUESTION

Firstly make sure to select ONE familiar organisation only from below industries:

− Manufacturing Industries e.g. Automotive, Pharma, Textiles, Electronics
− Hospitality & Tourism e.g. Hotels, Airlines, Restaurants, Transportation.
− Retail Industry. e.g. Supermarkets, Online stores, Fashion shops

For this assignment, you are required to produce a comprehensive report for the operations manager at your selected organisation. The Areport should satisfy both of the tasks below:

TASK 1.
Critically evaluate any two of the below operations areas by discussing the main theories / concepts / frameworks in each area AND then apply them by discussing real and complex examples from your selected organisation:

1. A. Process Design and Layout Analysis – (Slack, Chapter 6)
   B. Total Quality Management – (Slack, Chapter 17)
   C. Supply Chain Management – (Slack, Chapter 12)
   D. Inventory Management – (Slack, Chapters 13)

BELOW YOU CAN FIND MORE EXPLANATION

TASK 2.
In your report, also discuss one situation when your operations department had to interact and interrelate with any one other department / function within the organisation, in order to facilitate a new challenge during the Covid-19 pandemic on your organisation.
Thus, this consultancy report will illustrate your understanding of the role of the operations department in creating competitive advantage at your selected organisation (LO1). It will also show the interdependence of the operations department on other functions within the company (LO2) in order to face operational challenges.

BELOW YOU CAN FIND MORE EXPLANATION

3The suggested standard report format should include the following sections:
− A cover page
− An executive summary – 1 page, with brief overview of report content.
− A contents page – 1 page, showing all relevant sections and sub- sections
− An introduction – 300 words about your selected organisation
− Findings section – 2000 words as main body with four subsections as guided.
− A Conclusion section – 200 words – as overall conclusion
− A reference list – minimum of 8 to 10 academic sources in Harvard system.