Baldrige Core Values and Concepts
Evans, J. R., & Lindsay, W. M. (2020). Managing for quality and performance excellence (11th ed.). Cengage Learning.
The image above is a systems perspective of the Baldrige Performance Excellence Framework for your review and may assist in your completing the below prompts. In your discussion post, address the following:
Discuss the purpose of the Baldrige Award.
Describe the Baldrige Award process. How does it ensure that organizations are truly worthy of receiving the award?
Explain the Baldrige core values and concepts.
What are the five groups of results measures in the Malcom Baldrige Criteria? Provide two examples of measurements and indicators in each group. Why do you think they are important for any organization to pursue?
Choose two of the Baldrige core values, and apply them to an organization of your choice.
How do these two values impact the organization and increase performance?
Regarding the Baldrige Criteria for Performance Excellence, on which a Baldrige examination is based, provide a brief description of each of the seven categories, and explain how they all come together and form an integrated management system.
