Powerpoint

The following shows the company’s presence map;

  • Type of presence Activity
  • Website They write what the company entails.
  • Emails They let the clients know when their products are ready
  • Receive orders from the clients
  • Social Media Advertising their products
  • Offline media Marketing their products and promotions
  1. Explain the design of the system 4 marks
Business objectives System functionality Information provided
Consistency in delivery Ratings from the clients The site information
Extra ordinary values Reviews from the clients Delivery and order
Being always passionate   Objectives
Empowering   Vision
High performance team   Values of the company
Achieve the vision   Business statement
Be the most successful

Be the admired company

   Products sold

In order to improve the system, there should be pop up on the flash sales of the items so as to improve the rate at which the products are being sold.

  1. Explain the current business e-commerce features 2 mark

The website has some features in which they include user friendly feature. The website itself it is very easy to use. It is not complicated for one is able to see the icons clearly and be able to use them.

In addition to that, it is mobile friendly. There are those website that they cannot be accessed through the phone due the layout. However, with this website, one can be able to use it either in the laptop on the phone and the view will still be the same.

 

Moreover there is the product information in which one can be able to see the products that they are selling immediately one accesses the website.

Last but not least, there is the customer service feature or the support in which they help clients when they are stuck.

 

However the features can be improved by making sure that when one access the links they give a detailed information of what the client is looking for and not having to Google for the information.

  1. Explain the business e-commerce process 2 marks

When the users enter in the website, they have to make sure that they have created an account and they have filled all the required areas so that they can be eligible to make a purchase from the website. After they are done with the registration, they go to the various products that thy have displayed there and they check for the products that they require. After they have found them, they add it to cart in which they specify the number of pieces that they require. In addition to that, they specify the mode of payment that they are going to use when they receive the products. In addition to that, they add the viable number that is going to be used to contact them , their email address so that they can be notified when the delivery is expected  and specifically their pick up point in which they are more comfortable with. After that, they make the purchase. Nonetheless, the process can be improved by making sure that the details of the clients are saved so as to hasten the process. Saved information could be location, address as well as the mobile number