Emotional and Cultural Intelligence
SCENARIO
Corollary lAarkeing is a leadership development company known for its El [raining programs. Corollary was recently hired By Alliah Company’s leadership to conduct emotional intelligence [raining employees.Alliah Company recently received a rating of 10/100 on theik-Z List of Emotionally Intelligen [Cornpanies.
Company leadership is very concerned that[his low rating could significantly impact its market share,access to talent, and customer satisfaction. This is especially concerning since Alliah revised its mission,e[hics,and corporate social responsibility statements [his year.
Mission Statement: Company will provide [he most innovative products designed by [he hest and brightest talent in [he technology industry. Ethics Statement:Alliah Company is committed to ensuring-that all employees, suppliers,contradors,and anyother entities engaged in business with Mliah will do Me right thing for stakeholders. Corporate Social Responsibility Statement:Aliah Company is committed to reducing the environmental impactor the business. In addition to revising its mission,ethics,and corporate social responsibility statements,Alliah’s leadership wants to create an innovative culture that approaches all ideas as possible customer solutions that could create [he next profitable approach to market growth. Employees are not surprised hy Alliah’s rating of 10/100 on [he A-Z List of Emotionally Intelligen[Companies. In recent communications with company leadership,[he human resources team has advised [he leadership to consider certain hest practices.
Understanding that employees are valuable not justfor their ideas that could lead to profits butes individuals who are valuable on their own merits,can improve morale. Increasing the diversity of [he company’s employees, suppliers,and contractors could better reflect the customers [hat purchase products. Reducing resistance to allowing ernployees to work remotely requires reconsidering expressed concerns over not heingahle to manage employees’ productive[Of they work outside& [he office. Changing the way employees communicate with leadership from a chain of command approach of working through managers to having avenues for meeting with leadership could open communication channels and increase [rust
Corollary’s El training session will he coordinated hy [he employees’ managers, and company leadership will not be in attendance. The leadership is expecting[hat [he result of [he [rainingwill be a move towards [heir desiref or a culture of innovation,and that the next year’s rating on hik-Z Lista Emotionally Intelligen[Companies will I3e significantly higher.
REQUIREMENTS
A. Explain your topfour core values (e.g.,accountability, honesty, integrity,respect, loyalty fairness,etc.)witM1 detail on why they are personally meaningful.
B. Evaluate how each of your four core values-from par. align or misalign Ain., values and social responsibility.
C. Evaluate how El and CI impacts interactions within the AM. Company lay doing. following:
- Explain.° potential ways the Ain., leadership will improve their cultural intelligence by working with a more diverse group of stakeholders.
- Explain,with a specific example, how you would overcome a potential challenge that may arise when workingwith Ain., diverse group of rtakeholders.
- Explain how an aspect& Hof rtedds six-dimensions of culture can help you respectfully communicate with AM.. diverse work culture.
D. Acknowledge sources,using in-textcitations and references,for content that is quoted,paraphrased,or summarized.
E. Demonstrate professional communication in the content and presentation of your submission. File Restrictions