Effective communication
Last week we explored in the text, the challenges of communicating difficult information, or communicating information in a difficult situation. To build on your good work there, this week we explore how to build inclusivity into our communication from the start. There are three paragraphs in this assignment, each should be roughly 150 words or more.
First paragraph, P141-143 discusses Microaggressions. These are defined as brief, sometimes subtle and unintentional biases communicated through what we say, do, and the environments we create. However unintentional or not, no matter how subtle, the book remind us that good intentions are not enough. Please include from you weekly outline, an outline of this portion of the chapter specifically. A general picture of Microaggressions is sufficient. (5 pts) Then add your personal observations about the content. * NOTE, the text includes some of the offensive words heard in society at times. (15 pts)
Second paragraph, In the list of the 10 strategies of Communicating Inclusively, it makes sense to prioritize these, and start slowly on learning more about each, and incorporating them into your communication at work, at home, and in the world. In your own words, please define in a sentence or two for each, YOUR sense of what each means. Then mark, 1, 2, 3 the ones you would personally prioritize, and why. (15 pts)
Third paragraph. Case Study Three. After reading through the Case Study Three, answer the two questions listed there: (15 pts)
1) Michael is being confronted with a number of barriers to effective communication. Discuss two of these barriers.
2) What microaggressions does Michael encounter? If you were Michael, how would you respond to these microaggressions?
