After watching the video, answer the following question. What was your most interesting discovery or takeaway from the video?

6.2 – Learn & Earn (LinkedIn Learning)

After watching the video, answer the following question.

What was your most interesting discovery or takeaway from the video?

Summarize in 1-3 sentences. 

Customer Service Foundations (LinkedIn Learning/1:22).

The solution and value a firm offers often extends beyond the actual product purchase or service exchange.

Consider how customer service plays a role in creating value for the customer as pricing decisions are set.