FOSTERING A CULTURE OF COLLABORATION AND TEAMWORK
Learning Objectives
After completing this chapter, you should be able to
• Describe why a supportive culture, collaboration, and teamwork are essential to quality health services delivery;
• Recognize mental models about teams and the manager’s role in team effectiveness;
• Describe the importance of purposeful team design on organizational results; and
• Identify evidence-based strategies for improving collaboration and teamwork.