In the role of a customer, write a claim letter to a company asking them to compensate you for the harm their products caused to your houseplants.

Communications Management

Assignment Question(s):

Part 1 (10 Marks)

Find a job announcement for a position of interest to you and answer the following:

1. Group and categorize the key abilities and attributes that are being sought. (4 Marks) 400 words
2. Create either a chronological or functional résumé. (5 Marks) 500 words
3. Explain why you selected this type of résumé. . (1 Mark) 100 words

Part 2 (5 Marks)

1. In the role of a customer, write a claim letter to a company asking them to compensate you for the harm their products caused to your houseplants. (2.5 Marks) 250 words
2. Now, assuming you are the claims supervisor in that company and you want to respond negatively to the claimant, what communication channel would you choose and why? (2.5 Marks) 250 words