Is there actually a problem? How urgent is the problem? What’s this situation look like? Did it work? How do we know? What decisions do we need to make next?

MGT312- Decision making and problem solving

The 7 steps decision making process:

1- Clarify & Define the problem:

•  Is there actually a problem?
•  How urgent is the problem?
•  What’s this situation look like?
• Example:

2- Establish realistic goals:

•  Establish smart, specific, measurable; achievable, relevant, and timely goals.

3- Generate solutions: have a several solutions. ie. Brainstorming your options.

• Example

4- Evaluate & Compare:

• What are the pros and cons?

5- Decide on feasible & appropriate solutions: Choose the best solution and make sure to take action

6- Implement solutions:

• Make sure to take action
• Even isn’t percent 70%-80% good is still good.

7- Evaluate outcomes:

•  Did it work?
•  How do we know?
•  What decisions do we need to make next?