Organizational Behaviour (MGT 301)

Case Study:

Case: DELTA

Read the case “DELTA” from Chapter 6 “Motivation” Page: – 186 given in your textbook – Organizational behaviour: Improving performance and commitment in the workplace (7th ed). by Colquitt, J. A., LePine, J. A., & Wesson, M. J. (2021) and Answer the following Questions:

Assignment Question(s):

1. Which motivational theories does Delta appear to be leveraging in its approach to motivation? (03 Marks) (Min words 150-200)

2. Picture being an employee of Delta during the period where the company transitioned into—and out of—bankruptcy. What motivational implications would that experience have, and how long would they last? (03 Marks) (Min words 200-300)

3. Which do you think is most motivational for Delta’s employees? Their high base pay, their generous profit sharing, or a CEO who is so accessible and communicative? (03 Marks) (Min words 200)

Part:-2

Discussion questions: – Please read Chapter 4 & 5 “Job Satisfaction & Stress” carefully and then give your answers on the basis of your understanding.

4. Consider the five core job characteristics (variety, identity, significance, autonomy, and feedback). Do you think that any one of those characteristics is more important than the other four? Is it possible to have too much of some job characteristics? (03 Marks ) (Min words 150-200)

5. If you managed people in an organization in which there were lots of hindrance stressors, what actions would you take to help ensure that your employees coped with the stressors using a problem-focused (as opposed to emotion-focused) strategy? (03 Marks ) (Min words 200-300)