Training Manuel week 3

Add the following section for Week 3:
Create a comparative table that shows the various definitions, risks, and value of each of the following quality management tactics:

  • Establishing customer expectations
  • Designing quality
  • Defining metrics
  • Mistake-proofing
  • Kaizen
  • Six Sigma

If there are other tactics you would prefer to address, feel free to switch out up to two of the above with others you find.
Be sure you are adding at least three new cited references with this submission.