BUSINESS 324: MANAGERIAL COMMUNICATION

Effective managers are also proficient communicators, because they know that what they say and how they say it directly impacts their team’s ability to solve problems, resolve conflicts, and make decisions. In this course, you learned how managerial communications impacts both processes and relationships within the organization. For your final assignment, you will develop a managerial communication plan that facilitates effective and efficient internal communications between departmental managers and departmental teams:

  • Your plan should include policies for oral, written, and non-verbal communications.
  • Your plan should include procedures for communications involving conflict management and decision making.
  • Your plan should detail the specific process and tools used to communicate between departments in specific situations.
  • You should present your communication plan in a formal, written report that includes the policies, procedures, processes, and tools that your organization will use, along with an analysis of why you selected each component. The report should be in APA format and be between 2500-3000 words in length