Describe managers’ appropriate use of power and influence. Identify traits and characteristics of successful leaders. Identify behaviors of successful leaders.

Leadership

• Describe managers’ appropriate use of power and influence.
• Identify traits and characteristics of successful leaders.
• Identify behaviors of successful leaders.

10.2 Action Required:

Leadership is the ability to influence employees/people to voluntarily pursue organizational goals. Not everyone is suited to being a good leader.

10.3 Test your Knowledge (Question):

Is it (Leadership) a skill anyone can develop? Discuss how important is it to an organizational success?