What do you find most surprising about his responses? Is Dr. Rupp like leaders you’ve encountered? Are there places where Dr. Rupp wouldn’t be successful?

Bert & Ernie case study

Check the attached files and answer to these questions based on those docs.

1) Refer to the Bert & Ernie case study:
a. Using a fishbone diagram, affinity matrix, or other planning tool, determine what quality improvement project you would like to address to have a positive impact on the practice. [Deliverable: picture or description of the tool you used and a brief description of the project.]
b. Identify the sources of data you will use to execute your project. Be sure to think about the planning stage as well as the studying (they may or may not require different data).

2) Read the Dr. Rupp case study and answer these questions

• a. What do you find most surprising about his responses?
• b. Is Dr. Rupp like leaders you’ve encountered?
• c. Are there places where Dr. Rupp wouldn’t be successful?