How should you respond? What might you do differently to prevent this from happening in the future? Explain your answers.

13-41. Conducting Primary Research (Interviews) [LO-3]

You’re conducting an information interview with a manager in another division of your company. Partway through the interview, the manager shows clear signs of impatience. How should you respond? What might you do differently to prevent this from happening in the future? Explain your answers.