APA Book (7th edition)

M2A2 Conflict Management and Roles of Health Team Members Assignment Directions

Part A Watch both Ted Talk videos:
1. Why There’s So Much Conflict at Work and What You Can Do to Fix It 2. How to Deal with Difficult People

Part B
1. Write a 400-word APA-formatted essay about the 5 steps mentioned in the TED Talk by Liz Kislik video in how to manage conflict in the workplace. Summarize the 5 steps. 2. Provide a personal example of a conflict in your workplace AND include your solution on how you dealt with difficult people. 3. Remember to include an introduction, conclusion, and cite your sources in your APA-formatted essay.

Title page and Reference page do not count toward the 400-word count. APA-formatted essay includes but not limited to title page, headers, level headings, introduction, in-text citations, conclusion, and reference page. A minimum of three current (within the past three years) references are required to be cited.

Example below for resources I will provide

Videos Part A