Research Paper – Customer Service related

Supply chains cannot operate smoothly without clear and adaptable customer service. Today, there is a lack of extraordinary customer service in a complex industry which presents challenges from every angle. To attack the issue, it is crucial to examine the customer’s needs and expectations from the beginning. Customer service must adapt to the supply chain to succeed together.

Picking up from your annotated bibliography and outline submitted in earlier weeks, prepare a final research paper on the topic you choose. The paper should be 2500 words in length and include a cover page and Reference list. All papers should be submitted in APA format. Please include a minimum of 10 references (see your annotated bibliography).