Describe the healthcare setting and the overall care delivery experience. Did you or your family member participate in a patient experience survey? Examine how your experience aligns with the MOH Patient Experience Measurement Program.

Discussion

Reflect on a time that you or a family member were a patient.

• Describe the healthcare setting and the overall care delivery experience.
• Did you or your family member participate in a patient experience survey?
• Examine how your experience aligns with the MOH Patient Experience Measurement Program.
• What specific indicators would you suggest the facility tracks to measure its performance and what dimensions are most important in determining outcomes?

Embed course material concepts, principles, and theories (which require supporting citations) in your initial response along with at least one scholarly, peer-reviewed journal article. Keep in mind that these scholarly references can be found in the Saudi Digital Library by conducting an advanced search specific to scholarly references. Use Saudi Electronic University academic writing standards and APA style guidelines.