1. Vendor agreement (MTC must enter into a contractual agreement with the vendor before full implementation. This identifies responsibilities as well as costs.)  Incorporate answers to the following questions in your paragraph – do not include the questions themselves.
    1. What does the vendor require from MTC to be able to start using the system?
    2. How much will it cost to get access to and configure the system for MTC’s use?
    3. How much will it cost per month to support 60 system users?
    4. What option is offered for MTC to just try out the system to see how it works?
  1. Hardware and telecommunications (Although this is a SaaS solution, MTC must ensure that its IT infrastructure can support the use of the system and that its employees can correctly access the system.) Include the following:
    1. List the types of hardware MTC employees can use to access the system.
    2. Identify what kind of telecommunications will be used for the solution, including local connectivity inside MTC and Internet access from outside MTC.
    3. List any other considerations related to ensuring employees can access the applicant tracking system.
  1. Configuration (Even SaaS solutions require a degree of configuration for each client. What needs to be done to implement the MTC job requisitions, workflow, reports, terminology and/or logo/graphics?) (Include the answers to the questions below, but not the questions themselves.)
    1. What options does the vendor offer for configuring the off-the-shelf system to MTC’s needs?
    2. How will the configuration be done and by whom?
  1. Testing
    1. Once MTC has signed up and configured the system, how will it test the system to see if it is working properly for its needs? Describe how MTC will conduct User Acceptance Testing. (This would be a good area for you to research.)
    2. Choose one of the user requirements (listed in Section III of your BA&SR Report) and explain how that requirement will be specifically tested to ensure it is working properly and the requirement is met.

(Note: A free trial period does not suffice as software testing)

  1. Employee preparation and support – Identify what MTC should do in each area below to prepare the employees (including the hiring managers in the various departments) for the introduction and use of the new applicant tracking system. Identify who (by their title or role) should do what in each area.  (Incorporate information from Course readings on Leadership and Change Management.)
    1. Leadership (2-3 sentences)
    2. Change Management (2-3 sentences)
    3. Training (2-3 sentences)
    4. User Support (2-3 sentences)
  2. Data Migration – Consider what existing data (applications in process with the manual process) would need to be entered into the system to get started and how this might be accomplished.
  3. Maintenance – How will updates and enhancements to the EZ-ATS system be made? What will the vendor be responsible for and what should MTC address?