What have you learned from this case about the four phases of generalist practice– engagement, assessment, intervention, and evaluation – that you might apply with your actual clients?

http://www.routledgesw.com/cases
Please look at above Link…. Click on family
Please answer the below questions….
At what point would you be able or willing to close this case?
What have you learned from this case about the four phases of generalist practice– engagement, assessment, intervention, and evaluation – that you might apply with your actual clients?