Course Learning Outcomes for Unit IV
Upon completion of this unit, students should be able to:

3. Apply different decision-making techniques of effective human resource management to case scenarios.

3.1 Express your thoughts on decision-making techniques that you have found to be valuable through your own experiences.

5. Analyze the use of power and politics in public organizations by managers and leaders.

5.1 Describe tactics that are the most valuable for properly managing power within public sector organizations.

5.2 Differentiate between the major sources of power.

6. Compare ways to improve human communication to build effective teams and groups.

6.1 Determine when different decision-making tactics are best and most appropriately applied in public sector organizations.