Where are you on the Cultural Competency Staircase regarding this patient’s language and culture? How will you progress to the next level?

Case Studies and Cultures

1. Case Scenario: Mrs. Garcia is located in Chapter 6 on page 112.
Questions:
• Where are you on the Cultural Competency Staircase regarding this patient’s language and culture? How will you progress to the next level? (Review Chapter 1 and the Staircase Model).2-3
• What knowledge do you need to have about this patient, including cultural/language needs, to provide this patient with culturally sensitive care? Beliefs about Religion, Healthcare and Healthcare professionals.
• What would you personally do to address the needs of this patient? I do speak Spanish and would have no problem explaining what is happening to the patient and offering comfort and support.
• What resources do you need, and how would you obtain them? Ensure and translator and communication between staff and daughter.
• What cultural assessment model would you plan to use to assess this patient? Not Sure Yet

2. Case Scenario 1: Ms. Vera Talsford located in Chapter 7 page 131
Questions:

• Have you considered the significance of your death? Yes and I am accepting but am living my life today to the fullest.
• Do you believe in life after death? NO
• Where are you on the Cultural Competency Staircase when caring for patients who are terminally ill? How will you progress to the next level? I feel that having worked in Hospice for many years I am proficient.
• How comfortable are you caring for this patient and discussing issues related to her and her family’s death and dying process? Extremely Comfortable
• What cultural information about the patient will you need to obtain culturally sensitive care during the EOL? Not sure yet
• What kinds of psychological, emotional, and spiritual support would you need if given a similar diagnosis? Not sure yet