What do the reviews tell you? What did you observe? How the information will be useful when solving the problem? If there are more than one data collection method, how do the information relate or differ with each other?

Problem solving report

Analysis. Explain what you have found (e.g. what do the reviews tell you? what did you observe? How the information will be useful when solving the problem? If there are more than one data collection method, how do the information relate or differ with each other?). Note: Outcomes from the interviews and observations should be presented in a table. If you do interviews, answers from each interviewee should be included in the table based on the interview questions and numbers of interviewee. If you do observations, the table should have columns represent different categories of observation (e.g. positive comments of Hotel A guest from TripAdvisor website, etc.).
Discussion. Reflect on the findings of your analysis by making connections to the academic theories/concepts you wrote about in background theory section.