Analyse a business by reviewing how operational strategy links to corporate goals and the importance of customer satisfaction. Analyse the reasons for operational failure and suggest a strategy for improvement.

Introduction to Project and Operations Management Part 2

Only work on the “Suggested solution” and “Conclusion” in “Vigita 2nd year operations part 2” doc while Thinking About/ Linking/ Using:

1) Analyse a business by reviewing how operational strategy links to corporate goals and the importance of customer satisfaction.

2) Analyse the reasons for operational failure and suggest a strategy for improvement.