Describe a stressful situation at work and how you handled it. Tell me about a time when you faced a difficult situation and how you dealt with it. Can you give an example of how you dealt with a conflict in the workplace? Can you tell me about a time you had to deal with an irate customer or client?

Directions: Answer the following questions using the STAR Method.

1. Describe a stressful situation at work and how you handled it.

2. Tell me about a time when you faced a difficult situation and how you dealt with it.

3. Can you give an example of how you dealt with a conflict in the workplace?

3. Can you tell me about a time you had to deal with an irate customer or client?