Building Positive Employee Relations
When a survey measures an organization’s employee engagement, it measures “retention elements” and “engagement elements.” What’s the difference?
Retention elements include pay, benefits, or an entire compensation package. These are items that keep an employee working, but they don’t create engagement. Employees will stay with a company that compensates them well. But this doesn’t mean that they go above or beyond to achieve their goals or the goals of the organization.
Engagement elements, on the other hand, are those elements that push an employee from a working drone to an active, engaged member of a work team who furthers the goals of the organization. Rewards and recognition is an example of an engagement element. When an employee is recognized for her contributions in front of her peers, for instance, her engagement level goes up. Other engagement elements include employee accountability/ownership, leadership, culture, company vision, and corporate responsibility.
