Operations and Service Management (Word count 2500)

Select an organisation ( Tesco PLC or Sainsbury’s) and apply all four of the questions below.

Task Requirements questionary

1. Identify one operation management practice within a chosen organisation.

2. Critically analyse how this operation management practice impacts the organisation in regards to efficiency.

3. Evaluate how technology could be embedded in this process or evaluate how this has already been achieved.

4. What supporting functions are linked to this operation management practice and evaluate how can they assist with ensuring organisational success?

Assignment Structure

• Ensure work is supported with evidence from research (academic theory and company research, diagrams, illustrations, pictures etc…)

• A brief introduction

• Body section

• Heading

• Conclusion

• References

This assignment has been designed to provide you with an opportunity to demonstrate your achievement of the following module learning outcomes:

1 Appraise the theories, concepts and principles of practice from the area of Operations Management and their application to the service and manufacturing industries

2 Evaluate the application of alternative Operations Management Techniques – Capacity, Quality and Supply Chain Management

3 Evaluate the potential use of technology for supply chain management

4 Apply a range of Operations techniques to the management of a business

5 Evaluate how supporting functions interact with operations and aid their success