Describe the principal tools, concepts and techniques covered in each lecture topic and explain why they are necessary. Discriminate between and evaluate different approaches to operational efficiency. Discuss relevant applications of operations practice in service and manufacturing contexts.

Operations management

This assignment is designed to assess the module’s learning outcomes 1–3:
 LO1: Describe the principal tools, concepts and techniques covered in each lecture topic and explain why they are necessary.
 LO2: Discriminate between and evaluate different approaches to operational efficiency.
 LO3: Discuss relevant applications of operations practice in service and manufacturing contexts

Assignment Information
You are required to prepare an individual management report analysing how operations management is conceived, supported, delivered and developed in a chosen organisation.
Your report should address the following:
 The transformation model
 Operation’s performance
 Process design and analysis

Within your report, you should both discuss the relevant theoretical concepts and frameworks, and apply them to analyse operations in the chosen organisation. In relation to
the three topics suggested above, you need to consider the following:
 what critical issues or problems emerge in the particular organisation’s context;
 how the organisation is responding to them;
 in what ways the managers or practitioners perceive the issues and responses;
 how we can interpret and evaluate the findings in light of the literature; and
 what we can suggest for improvement.